跨境电商平台上提供多种物流运输方式,各家物流公司收费标准不一样,对于客户来说,评估商品的运输费用是一件比较复杂的事情。客服人员应根据物流方式和客户所在国家和地区介绍物流时效,耐心地给客户解释运费标准,计算出准确的物流费用及大概运输时间,并给出运输建议。下列范文可供参考。
范文
dear xxx,
thanks for your inquiry.
the cheapest express way for 10 pcs(pieces) of the mentioned cases shipping to brazil need about extra $ 20(0.65kg) by ups expedited, which only takes 4-8 days to arrive to you.
kindly advise whether it is acceptable for you.
we welcome you to contact us via skype x x x or whatsapp x x x for further discussion.
范文
dear xxx,
regarding epacket's latest quotation, the shipping freight for a parcel less than 2kg is $ 8 from china to australia. it usually takes 13-20 days to reach you. hope it'll be helpful to you.
thank you.
常用短语:
shipping cost 运费 shipping fee 运费 freight 运费
fare 费用,票价 expense 花费,费用
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